Instant Effects offers various methods of Product Support:
Primary technical support is provided through the Instant Effects online forum. Forum sections exist for both end users and for FXTheme™ developers.
For a list of frequently asked questions and answers, known issues, and tips on optimized use of Presenter, FXShow and the FXD Interactive Media Player.
This is a great starting place for common questions.
E-mail
To ask a specific question about our software, send email to
FXSupport@instanteffects.com.
We encourage users to post general questions on the forum, so that everyone can benefit from the answer.
Sending Large Files to Us
If you would like to send a large file to us, we recommend you use our
YouSendIt dropbox.
Presenter can help with your graphics, but your presentation must still offer information in an organized, easy to understand format. This section lists several books for improving your presentation skills.
International Support
If you are located in the UK, and require support for Presenter, please contact
White Space Productions, our exclusive UK distributor.